Privacy Policy

1. Introduction

Helix Strategy Group ("we", "our", or "us") respects your privacy and is committed to protecting the personal and corporate information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our regulatory intelligence platform.

2. Information We Collect

We may collect several types of information from and about users of our Service, including:

• Personal Information: Name, work email address, phone number, and professional title when you register an account or contact us.
• Corporate Data: Organization name, NPI numbers, and specific compliance inquiry details provided during the use of our services.
• Usage Data: Information on how the Service is accessed and used, such as your IP address, browser type, pages visited, and time spent on the platform.

3. Use of Your Information

We do not sell your personal or corporate data to third parties. We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain our regulatory intelligence platform.
• Calculate IRA rebate liabilities and identify duplicate discounts.
• Process transactions and send related administrative information.
• Respond to customer service requests and provide support.
• Analyze usage patterns to improve the Service and user experience.
• Send updates, security alerts, and regulatory communications.

4. Data Security

We take data security seriously and implement industry-standard administrative, technical, and physical security measures to protect your personal information and sensitive corporate datasets. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Information Sharing and Disclosure

We only share information with third parties in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform, conducting our business, or serving our users, provided those parties agree to keep this information confidential.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Data Retention

For our Regulatory Intelligence services, we maintain a strict Zero Data Retention policy. Corporate compliance data and specific inquiries are processed in volatile memory and are not stored on our servers after the session concludes or the report is generated. For other services, we will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law, accounting, or regulatory requirements.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@helixstrategygroup.com.